MAIN PURPOSE OF THE JOB
Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services.
With respect to integrated Order-to-Cash (iO2C) the Business Services centre will be covering the following areas of the process:
Customer Master Data, Pricing & Commercial conditions
Order Management
Credit Management
Collections & Account Receivables management
Cash Application
Claims & Disputes Management
AR Monthly closing and Reporting
The purpose of this role is to:
Deliver cash application and receivables management services to SBS North America as per their respective Service Level Agreements (SLAs)
Manage incoming payments
Perform clearing of AR, analyse discrepancies, execute securitization program and factoring
Review AR ageing reports, perform collection & dunning, escalate & follow-up actions
Address operational issues and follow through to resolution in an effective and timely manner
Deliver operational KPIs and comply with Sanofi policies and guidelines
Participate in continuous improvement initiatives
The Analyst, Cash Application reports to Cash Application Team Lead and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries / regions.
KEY ACCOUNTABILITIES
Operation
Deliver cash application receivables and management services to SBS North America for Sanofi entities within SBS perimeter as per their respective Service Level Agreements
Manage incoming payments
Perform clearing of Accounts Receivables (AR), analyse discrepancies related to unapplied / misapplied receipts or deductions and propose resolution
Contribute to business
Execute in compliance with Sanofi policies and guidelines
Complete all activities as per the global Core Model and operational KPIs
Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user
Pro-actively anticipate operational issues and coach junior analysts
Build, document and transfer EE Core Model process knowledge (Level 6/7) relating to receivables management and cash application
Continous improvement
Identify process improvement opportunities through elimination of redundant activities
Participate in process automation initiatives and ensure seamless adoption and transition
Functional
Broad understanding of Customer Invoice to Cash / Accounts Receivable process and activities (advantageous)
Good business acumen (advantageous)
Strong problem solving, deductive and analytical skills (advantageous)
Technical
Computer literate and familiar with accounting applications, as e.g. SAP FI (advantageous)
Knowledge of Microsoft Office and expertise of MS Excel (essential)
Interpersonal
Ability to interact with internal and external clients in a professional manner (essential)
Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset (essential)
Good communication skills (advantageous)
Attentive to customer needs and feedback (advantageous)
Leadership
Organized and structured to execute tasks as per deadlines (essential)
Attentive to detail and works with precision (advantageous)
Action oriented, delivery driven, change agent (advantageous)
Role model / coach to junior analysts (advantageous)
Background and Experience
Graduate degree in accounting or finance (essential)
First hands on experience in an accounting & accounts receivable role (advantageous)
Advance in English (essential)
Fluent in French (highly desirable)
Knowledge of other European languages (advantageous)
#LI-Hybrid