Company Description
Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.
The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.
Job Description
We are seeking a Collections Analyst to join our Finance team. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the team, whose responsibilities extend beyond those of a traditional collection professional. The ideal person for this role will need to not only have a strong grasp of accounts receivable and collections processes but also be flexible and a strategic thinker able to take on a variety of tasks.
Job Responsibilities
- Effectively collecting past due bill review portal AR by using a variety of collection methods and techniques
- Focusing on root causes of non-payment while bringing past due accounts to a current status.
- Continually analyze assigned bill review portal program(s) and take appropriate action on transactions
- Process assigned bill review portal program(s) appeals, based on deductions, in an accurate and timely manner to avoid missing appeal deadlines.
- Create and monitor work tracking spreadsheets and advise AR management of any potential challenges.
- Collaborate with project managers to secure the required documentation when needed for processing appeals
- Follow up on LegalX payment recommendation not been received within 30.
- Advise management team of high-risk situations.
- Effectively identify unappealable balances and process for write-off approval and submission in an accurate and timely manner.
Qualifications
Required Qualifications
- 5+ years of collections experience with a track record of meeting KPI’s
- Must be detail-oriented and capable of working independently as well as part of a collections team.
- Critical Thinking: The candidate must be able to think clearly and rationally, understanding the logical connection between ideas. This includes analyzing and solving problems by deducing consequences from known information.
- Accurate and detailed account reconciliation skills.
- Strong verbal and written communication skills are necessary to interact with customers and internal stakeholders effectively.
- Must be self-driven with a strong work ethic and be able to work independently.
- Must take ownership of assigned portfolio and take the initiative to resolve problems in order to collect open AR effectively.
- Must be able to embrace the tools and training offered and abide by departmental processes and guidelines.
- Experience with ERP technology, preferably Microsoft D365
- Intermediate experience in Word, PowerPoint, and Excel (pivots and lookups).
This position requires strong communication skills, both verbal and written, as well as proficiency in using various office software like Microsoft Excel and Word. It’s a role that demands a high level of organization, attention to detail, and the ability to handle potentially stressful interactions with professionalism and tact.
Preferred Qualifications
- Experience with collections in the risk insurance industry.
- Experience with bill review portals. LegalX and TyMetrix 360 highly preferred
- Associate’s degree or higher in related field
Additional Information
Some of the Benefits We Have Include
J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.
- Our flexible work environment allows employees to work remotely when needed
- Generous Annual Leave Policy
- Comprehensive Medical Insurance
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.
Please explore what we’re all about at www.jsheld.com.
EEO and Job Accommodations
We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld.com and include “Applicant Accommodation” within the subject line with your request and contact information.
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