Job title: Customer Master Data Analyst
- Location: Bogotá, Colombia
- Grade: L1-2
- Hiring Manager: Maria Camila Morales
About the job
We are looking for a Customer Master Data Analyst to join our SBS Order-to-Cash (O2C) team in Bogotá. In this role, you will be responsible for maintaining and updating customer master data in SAP S/4HANA and MDG tools, ensuring data accuracy to support seamless order processing. You'll collaborate closely with stakeholders across departments, supporting both transactional and operational data needs. This is a great opportunity to contribute to a global, fast-paced shared services environment focused on data integrity and process efficiency.
Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As Customer Master Data Analyst within our SBS Order-to-Cash (O2C) team, you’ll ensure the accuracy and integrity of customer master data in SAP S/4HANA and MDG tools, supporting smooth order-to-cash processes and enabling seamless collaboration across global teams.
Main responsibilities:
- Maintain and update customer master data in SAP S/4HANA and MDG tools to ensure accuracy and consistency.
- Review and validate customer data requests, ensuring compliance with data governance standards.
- Coordinate with cross-functional teams to gather and verify information for customer setup and updates.
- Manage customer hierarchy, business partners, and customer blocking or unblocking processes.
- Support the screening of customers against restricted party lists and escalate cases when required.
- Ensure customer data fields related to sales and distribution are correctly maintained to support order processing.
- Contribute to continuous improvement initiatives by identifying opportunities to streamline data management processes.
About you
Experience:- Hands-on experience managing customer master data in ERP systems, ideally SAP S/4HANA or similar platforms.
- Familiarity with data validation and governance processes.
- Previous collaboration with cross-functional teams in data-related tasks
- Soft and technical skills:
- High attention to detail and strong organizational skills.
- Ability to work independently and manage multiple priorities.
- Proficient in Microsoft Excel and comfortable using digital tools for data entry and management.
- Strong communication skills and a collaborative mindset.
- Education:
- Bachelor’s degree or equivalent experience in business administration, data management, or a related field.
- Languages:
- Fluent in English (written and spoken).
- Portuguese is a plus.
Why choose us? (Internal)
- Our people are responsible for managing their career. Sanofi posts all non-executive opportunities for our people.
- We give priority to internal candidates.
- Managers provide constructive feedback to all internal interviewed candidates.
- We embrace diversity to hire best talent.
- We expect managers to encourage career moves across the whole organization.
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A few practical tips:
- Be sure to regularly update your Workday profile to simplify the application process.
- Be aware of any applicable eligibility criteria in the country to which you are applying.
- Before applying, inform your manager so they may support your career development goals.
Why choose us? (External)
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
- You’ll be part of a truly diverse cross-cultural team and can have real business impact.
- Flexible working policies, including up to 50% remote work.
- Private medical care, life and health insurance, and gender-neutral paid parental leave
- Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
- Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.
Pursue Progress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
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