At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Key Responsibilities (Operations Intern):
- Use spreadsheets, data visualization tools, or CRM (Customer Relationship Management) software to collect and analyse data, such as revenue figures & customer information.
- Assist in managing the customer relationship management (CRM) system, ensuring data accuracy and updating customer records.
- Generate reports and dashboards with the goal of providing insights and support in making data driven decisions.
- Support with identifying bottlenecks or areas for improvement in dedicated department.
- Track and analyse key performance indicators (KPIs) for dedicated roles, providing actionable insights to the global teams and management.
- Assist in forecasting activities by analysing historical data, market trends, and other relevant factors.
- Document standard operating procedures and guidelines for partnership-related processes, ensuring consistency and knowledge transfer within the team.
- Participate in specific projects or initiatives.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.