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Descrição do cargo:
This position processes billing invoice research; audits and corrects billing per UPS guidelines. Distributes billing case reports among interested parties and Collections teams. He/She reviews invoices to find errors and discrepancies and oversees preparing billing adjustments and performing research as needed. This position exercises great attention to detail and ensures all steps of the system billing process are followed in the proper order.
Responsibilities:
Prepares daily audits to complete concerns requests from third party auditors and customers - requested by Collections.
Ensures accuracy of customer records and responds to UPSers, Third-party auditors and their inquiries as needed.
Identifies, researches, and resolves any errors or customer disputes that delay payments and collections efforts.
Reviews customer contracts or rate charts for new\old pricing and review\compare against the system to confirm correct incentives.
Review and compare weekly billing against customer rates and incentives to confirm if CRP rebates are needed to inform Sales.
Processes transportation records through key entry with automated macros or manually depending on the needs.
Multiple type of disputes will be resolved such as: Duplicate Billing, Void Requests, Additional Surcharges, Rebills, Chargebacks, among others.
Qualifications:
Technologists or Professional
Accounting and finance experience
Microsoft Excel: Intermediate
English: Reading, Writing (B1/B2), Intermediate
Skills:
Assertive communication
Problem solving
Adaptability
Attention to detail
Other Details:
Grade: 7
Modality: On rotation working from Site and Home.
Work Shift:
M-T: 6:00am - 3:30pm or 7:00am - 4:30pm
Friday: 6:00am - 2:30pm or 7:00am - 3:30pm
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Tipo de colaborador:
Permanente
A UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.