Description:
Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As an Operations Support, you will be involved in the logistics process, like tracking and tracing, and administrative tasks for a successful logistics process.
Some of your responsibilities are but are not limited to:
- Assist in booking freight loads and coordinating accurate pickup and delivery times, ensuring timely and efficient execution of load plans while minimizing disruptions.
- Collect, verify, and submit all required shipping documentation, including Bills of Lading (BOLs), invoices, and proof of delivery. Meanwhile, maintain organised and accurate records for compliance and audit purposes.
- Regularly update internal systems (TMS/CRM) with real-time status changes, shipment milestones, and any unforeseen delays.
- Coordinate directly with carriers, provide shipment updates, and follow up on service performance.
- Act as the primary point of contact for customers regarding active shipments and last-minute changes.
- Proactively escalate and resolve any delays, accessorial charges, or documentation discrepancies.
- Maintain up-to-date shipment history and customer account details in transportation and CRM systems.
Requirements:
What would help you succeed:
- Believe and love what you do.
- Sense of Urgency.
- Discipline.
- Responsible.
- Good customer service skills.
Minimum requirements:
- Studies: International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or an administration-related Degree.
- Experience: At least 1 year of experience in logistics, freight brokerage, or supply chain operations
- Language: Good English skills. B2+ or higher is preferred.
Perks:
- Schedule: Monday to Friday, from 1:00 pm to 9:00 pm, following the US Calendar.
- Contract: Indefinite term contract.
- Location: Remote - Colombia.
- Salary: $3.500.000 COP.
Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?