We are currently recruiting for an Operations Coordinator to join our team.
Key responsibilities
- Order Management – Process customer bookings ensuring timely and correct handling of the booking - ensuring KPI’s are met.
- Export Documentation – Punctual and precise handling of shipping instructions in alignment with STC’s quality procedures. Coordinate the accurate processing and distribution of shipping instructions and ensure that any documentation related to additional charges, such as manifest corrections, are advised timely to customers. Follow up with ocean carriers regarding amendments and ensure timely receipt of Bill of Lading. Ensure the system contains all necessary updates and relevant information to successfully ship the container
- Import Documentation – Monitor & control the end-to-end process for imports. This includes verifying estimated arrival information, sending documentation to the customer, and create/distribute release instructions to the ocean carriers and terminals.
- Invoicing – Ensure STC’s billing procedures are executed with precision and efficiency. Issue invoices for additional charges to customer in accordance with STC’s additional charge tariff and/or per customer specific billing requirements.
- Compliance & Safety – Register events/non-conformities when suppliers fail to meet STC’s and/or customers’ expectations for quality of service. Contribute to the identification of root cause, corrective, and preventive action where necessary. Uphold compliance with industry regulations and safety standards, ensuring all operations are conducted in a safe and responsible manner.
- Minor Issue resolution – Identify solutions to minimize disruptions in the logistic process such as delays, route changes, incidents. Identify opportunities for process improvements, cost savings and operational efficiencies, driving continuous improvement initiatives within STC’s operations.
Project Assistance – Assist in various projects as they arise.
Qualifications
- Preferred to have a college degree or 1 year of experience working in a logistics/shipping company in a similar role.
- Bachelor’s degree in business or engineering preferred.
- Must have a proven record of excellent work quality and accuracy
- Must have experience working in an international environment.
What we offer
- You will be part of an international organization with opportunities for personal growth.
- Competitive pay and benefits package.
A full-time role.
About Stolt – Nielsen
Stolt-Nielsen Limited (SNL), is focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses – Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.
Equal Opportunity Employer Statement
- Stolt-Nielsen is an Equal Opportunity Employer. All hiring and employment decisions are made without regard to race, color, creed, religion, disability status, genetic information, pregnancy, citizenship status, marital status, sex/gender, sexual preference/ orientation, gender identity or expression, age, veteran status, national origin or ancestry, or any other status protected by federal, state or local law or regulation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. #LI-CB1