Revenue Operations Lead, Commercial Technology (Copy)

About VehoVeho is on a mission to revolutionize the post-purchase experience. We’re building a new, end-to-end logistics infrastructure—from middle mile to last mile—powered by tech that puts customers first. By removing the pain points in delivery and returns, Veho creates deeper loyalty and trust between brands and their customers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
We’re proud of our championship culture, best-in-class benefits and the chance for every team member to share in our success through equity. Whether you work at one of our facilities or remotely, at Veho you’ll join a mission-driven team that’s transforming logistics—and having a lot of fun along the way.About the role:Veho is seeking a strategic and results-driven Revenue Operations Lead to own and optimize our commercial technology stack and drive operational excellence. This role will be instrumental in optimizing our revenue streams and operational efficiency, focusing on the unique challenges and opportunities within the logistics and delivery sector. You will partner with key stakeholders across Marketing, Sales, Client Success, Operations, and Finance to drive revenue growth, streamline and automate manual workflows, and enhance data sharing mechanisms between Commercial and Operations. You will leverage data-driven insights to develop strategies, manage critical systems, and implement processes that support Veho's rapid expansion. This role will require a strong understanding of logistics operations, revenue strategy, and technical systems and processes required to drive efficiency and standardization to the Commercial organization.
Who you are:

• Own and optimize the commercial tech stack, including CRM (likely Salesforce), sales engagement tools, data enrichment, generative AI, marketing automation, contract management software, and quoting and billing systems.
• Develop and manage reports and dashboards to track key performance indicators (KPIs) related to marketing, sales, seller performance, product-market fit and revenue generation.
• Partner with the Sales team to improve sales processes, forecasting accuracy, and deal velocity, focusing on the unique aspects of selling Veho's logistics solutions.
• Work closely with the Operations team to enhance data accessibility and accuracy required for capacity planning, network strategy and overall operational requirements to service prospective clients.
• Lead cross-functional projects to implement new systems, processes, and initiatives that support Veho's growth objectives.
• Develop, implement, and maintain Sales Operations policies and procedures to ensure accuracy, compliance, and consistency
• Provide training and support to team members on commercial tools and processes.
• Champion automation and AI-driven solutions to enhance sales workflows.
• Monitor adherence and address any deviations to ensure accurate and timely output

What you bring:

• Bachelor’s degree required.
• 3+ years of experience and strong technical expertise in Salesforce or HubSpot (e.g.,held roles in Salesforce administrator), either solely responsible for Salesforce/HubSpot or part of a very small team responsible for that
• Experience with other GTM tech stacks and how they integrate to Salesforce/HubSpot
• Experience in Sales Operations or a related Revenue Operations role, preferably within a logistics or technology-driven delivery company.
• Experience implementing new tools and optimizing existing GTM tech stacks.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication (English), collaboration, and project management skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Self-starter, detail-oriented, and comfortable being the operational backbone of a growing GTM function.
• Experience guiding and supporting sales teams around clean data entry, metrics and sales activity.
• Experience with SQL, or other data query languages is a plus.

Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.
Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.
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