Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Data Center Critical Facilities Supervisor is responsible for maintaining Data center infrastructure systems in a mission-critical, high-risk and high-reliability environment. Operates, maintains, and repairs multiple critical and non-critical facility components, including HVAC (heating, cooling, and ventilation) systems, plumbing, fire control and suppression, roofing systems and exterior grounds. Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
Supervises Data Center Engineers and Data Center site. Assists with testing and coordinating projects and maintenance.
Typically has +3 years of people management experience leading teams and developing teams' careers, the Data Center Critical Facilities Supervisor and is fully proficient with each of the responsibilities indicated.
Responsibilities
Management
Supervises Data Center Engineers to ensure that the duties they are undertaking are carried out in a timely manner and projects are progressing as expected
Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching and development careers plans
Work with the team to promote the Equinix culture and define the succession plan for the team
Provides immediate supervision to a unit or group of employees. Assigns tasks and monitors work at frequent intervals. Maintains schedules shifts and workflow of the team
Assists with testing and coordinating projects and maintenance
Responsible for the KPIs of the Data Center presenting monthly outcomes and promoting with the team the goals and accomplishments
Define and improve KPI metrics of performance for the teams' members
Site Capacity Management
Overall site capacity supervision
Permanent contact and coordination with Capacity and Cross functional team to improve Data Center Capacity
Project/Infrastructure Management
Plans, execute, coordinates, controlling, budgets, and implements resources to complete on time projects and maintenance within the Data center
Provides input and guidance towards budget
Responsible for creating every year the budget for OPEX, CAPEX and R&M and make sure the correct execution on time of the budget
Executes specified routine tasks. Meets unit targets typically against a weekly plan
Vendor Management
Oversees contractor work and operations to ensure completion to Equinix's required standards
Supervision and control of the local and Global vendors contracts to guarantee the correct PM´s (Preventive Maintenances) and CM´s (Corrective Maintenances) activities
Work with procurement team to align and avoid bias with projects and contractors
Testing
Assists with start-up tests, documenting and reporting all problems
Support the Critical Facilities team during incidents, PM´s (Preventive Maintenances) and CM´s (Corrective Maintenances) activities as technical lead of the Data Center
Incident Management
Communicates and coordinates activities and on-site staff during an incident
Report on time incidents related with the infrastructure and customer following Equinix procedures
Qualifications
Requires a minimum of 5 years of related experience in Data Center or high availability facilities, with a bachelor’s degree in Electricity, Electronic, Mechanical, Mechatronic or related career
Typically require financial knowledge and an understanding of budget OPEX, CAPEX and R&M concepts and execution, vendors negotiation and strong abilities as team leadership
Specialization or additional studies in Leading people management preferred and strong communication skills, including cross-cultural communication and negotiation
Language Skills
Excellent communication skills, both verbal and written, in English ( C1 )/Spanish, and Portugues desirable
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.