Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!
We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.
Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.
This is your opportunity, come and be part of Sangre Tigo!
Apply right now!
Realiza permantemente el apoyo a la correcta ejecución de los procedimientos definidos para el servicio, venta y retención por si mismo y el equipo de asesores e integrantes de la(s) tienda(s) o puntos a cargo, cumpliendo el Modelo de Operación definido. Controla los aspectos para la ejecución diaria (recursos físicos, tecnológicos) en donde garantiza su disponibilidad.
En general se muestra disponible para atender las necesidades del equipo de manera organizada, empática y sin generar trauma alguno en los procesos de atención cercanos. Soporta la gestión y el desempeño de los Asesores, a través del cumplimiento de los procesos, procedimientos, políticas y objetivos de las unidades Móvil, Hogar y B2B, tanto a nivel operativo, servicio y Venta. Valida, asegura y promueve la utilización de todas las herramientas que permitan evitar el esfuerzo del cliente.
Comprende que el correcto funcionamiento de la Tienda, impacta en la experiencia de los clientes, maneja un sentido de urgencia y alerta superior ante cualquier necesidad de recursos que la operación requiera o su equipo le solicite.
Mínimo 1 año de experiencia en ventas y servicio, preferiblemente en los sectores de telecomunicaciones, tecnología, servicios intangibles o financieros.
Tecnologo o profesional (mínimo 6 semestres aprobados y en proceso).
At Tigo we want to have the best, for this reason we look for qualified professionals who work to continue achieving our purpose of continuing to connect more and more Colombians. In our Company, our people are the soul of our company, who give their best and work with the premise that our clients are the center of everything we do. In addition, we are characterized because we are agile and disciplined, we work together for a purpose, we are drivers of change, we make a difference with the way we work and no matter what happens, our actions are guided by our integrity. At Tigo we make things happen the right way, always innovating in each of our actions and challenging the status quo. We are consistent and deliver results! If you want to be part of this great team, share your profile with us and find out about the available offers!
Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.