Resumen
Bilingual Tech Expert - Elevate Your Career with TP
Join us as an Advanced English Level Tech Expert!
At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.Why TP?With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people.
Responsabilidades
Your Role
As an Advanced English Tech Expert, you will:
Provide exceptional customer experience and support via phone.
Solve customer inquiries efficiently and professionally.
Maintain accurate records of customer interactions.
Represent TP’s world-class standards in every conversation.
Requisitos
What We're Looking For
- Language Level: Advanced English B2+ - confident and fluent communication is key!
- High School Diploma (physical copy required).
- Flexibility to work in our structured schedules: Monday to Friday | 7:00 AM – 5:00 PM, with an operational window from 7:00 AM to 8:00 PM, 42 hours per week, weekends off
- Passion for delivering outstanding customer service and a problem-solving mindset
Profile and Work Experience
- Professional in Systems Engineering, Computer Science, or related technology fields.
- 6 months of experience in technical support, front desk, or customer care.
- Knowledge to handle incidents and requests related to:
- Business productivity solutions
- Data analysis and business intelligence
- Enterprise applications
- Technological infrastructure
- Managing renewal processes in licensing programs and technological solutions
Why Choose TP?
- Competitive salary: $3,620,000 + 30% performance bonuses
- Hiring bonus: $2,000,000
- Career Growth: 80% of our leaders started in entry-level positions. Your potential has no limits here!
- Indefinite term contract
- Access to wellness programs, employee fund, and partner discounts
- World-Class Training: Continuous learning and development programs designed to fuel your success.
- Multinational Experience: Be part of a global company with a diverse and inclusive culture.
Location
Bogotá, Connecta Business Ecosystem
Ac. 26 #92-32
Ready to Take the First Step?
Join our exclusive Zoom session to learn more and secure your spot at TP.
Monday to Friday | 11 AM or 3 PM
Join here: https://teleperformance.zoom.us/j/2055487104
Availability is limited—early entry is encouraged - This session could be the first step towards your next big opportunity!
If you're unable to join, explore more details on our website TPjobscolombia.com or reach out to us directly via WhatsApp to +57 301 4105017.
Terms and conditions apply.
