We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
ROLE DESCRIPTION:
Global Revenue Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GRO areas (incl. License, Cloud, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).
GRO has the objective of standardizing and simplifying sales related processes and information across the globe. Key stakeholders are Operations and Sales teams, as well as regional, MU and LoB COOs. Services delivery should occur in standard, scalable, and often automated ways.
As a SAP Next Gen, you support the execution of transactional activities, actively working to improve relevant processes critical to business success. You also support the efforts of a project team and at times may lead a project. Supports flawless execution to meet project expectations & deadlines.
Position title: Global Revenue Operations – SAP Next Gen
Location: Bogotá, Colombia
Duration: Temporary up to 2 years
EXPECTATIONS AND TASKS:
Sales Operations Business Partner roles are successful when optimizing productivity, raising the quality of the respective support/tasks performed and increasing (internal) customer satisfaction.
General role tasks and requirements:
- Standardization: Identify best practices related to sales related information format and distribution and implement them across the regions. Continuously look for ways to improve reports and make sure that the right people are receiving the right information in the right time to take the most accurate business decisions.
- Strategy to Execution: Support development of area specific strategy, execution and operational plans. Support monitoring of specific goals (scope, quality, budget, time) to make sure process and product quality goals to are met.
- Support scale: Apply standards and execute defined tasks, leveraging best practices and learning from senior peers. Volunteer your outside-in perspective to provide suggestions to optimize business services tasks. Produce virtual or hands-on enablement mechanisms that enable end-customer autonomy where appropriate. Support knowledge management activities (coordinate, format and share knowledge) to increase speed and effectiveness.
- Stakeholder Communication & Support: Respond to internal stakeholders and support peers. Ensure follow-up for efficient closure of requests. Learn to communicate effectively in a virtual - often workflow or email-oriented - set-up towards successful outcomes. Build on learnings and share successes with peers to enable joint progress.
- Execute with speed & quality (as per related agreed service level agreement – SLA): Deliver repetitive tasks with attention and focus. Execution may vary in nature based on business priorities and ongoing projects.
- Ensure data stewardship including data enhancements and maintenance. Learn how to run reports, track progress, and identify opportunities for data quality improvement.
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:
- Must be a recent graduate in the field of Computer Science, Business Administration with a focus in IT, Technology and/or related studies.
- English: Fluent (Able to fluently understand and communicate verbally - quick to learn)
- Microsoft Excel knowledge is a MUST (proficiency: including macros, Data Analysis)
- SQL, Python knowledge is a plus
- Customer Focus
- Innovative Thinking
- Quality Focus
- Teamwork & Collaboration
- Analytics Capabilities
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 430271 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.
