Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.
We are looking for a talented and data-driven ProdOps and Support Engineer – an energetic self-starter and problem-solver with outstanding technical skills, and interested in growing and learning from the best.Responsibilities:- Monitor, maintain and support Optimove’s production environment
- A key person for integration projects and requests from customers (data and application-oriented)
- Investigate and debug ETL processes
- Conduct data QA and analysis (Snowflake, MsSQL, BigQuery)
- Perform configuration management
- Create robust and scalable processes
- Communicate directly with customers to solve technical issues
- 1+ years of experience
- Proficient in written and spoken English
- Outstanding technical skills
- Experience with SQL
- Fast learner looking to be exposed to, and to work with, new technologies
- Strong interpersonal and communication skills
- Team player with self-learning and problem-solving abilities
- Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to follow through on tasks
- You should be able to talk about technology, even with non-technical people in a clear and coherent way
- Ability to learn quickly in a fast-pasted environment, and come up with creative ideas for improvements
- Technologies fascinate you – you must be familiar with software technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript)
- Strong attention to details and ability to effectively articulate technical challenges and solutions
- Experience working with enterprise-grade customers
- Experience debugging issues in web applications – logs, networking, etc
- Experience with monitoring tools (DataDog, Kibana, Elastic)
- Understanding of networking terminologies and functionality such as DNS, http, ports etc...
- Experience in SaaS B2b
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