The ideal candidate will be responsible for managing a high volume of incoming calls and scheduling appointments for patients.
Duties and Responsibilities:
- Answer and greet patients over the phone in a friendly and professional manner
- Schedule appointments for new and existing patients using the Vision system
- Provide timely and accurate responses to inquiries regarding patient accounts.
Qualifications
- High school diploma or equivalent; vocational training is a plus
- Minimum of 6 months of experience in a call center or centralized scheduling
- environment (Candidates with a strong customer service background and high call volume experience, even outside the medical field, are encouraged to apply)
- Excellent verbal and written communication skills
- Ability to multitask and work efficiently under pressure
We Offer:
- Indefinite term contract, effective as of the 1st day of training.
- Stability and excellent work environment.
- Opportunity for job and professional growth.
- Access to psychological consultations and helpline.
- Solvo University, School of Leaders, Excel & Power BI courses, English courses for a friend, discounts in certain brands and so much more.
Tipo de puesto: Tiempo completo, Indefinido
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