Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Marketing Operations Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Global B2B Marketing Operations team is looking for a Specialist of Marketing Operations to support and scale lead gen. campaigns through technology and operational excellence. The ideal candidate is an experienced technical marketer with a track record of creative thinking to develop, execute, measure and optimize lead gen. campaigns.
The Global B2B Marketing Operations team is responsible for defining a best-in-class Lead Generation discipline and scaling it across business units and regions, including to the people, processes, content, technologies, and data.
Role
In this technical marketing role, you will:
- Design HTML email campaigns and templates and target audience segmentation in Salesforce Marketing Cloud (SFMC)
- Conduct A/B testing of emails to optimize performance.
- Build lead capture forms and landing pages in Adobe Experience Manager (AEM)
- Create automated journeys and drip campaigns.
- Create Cvent landing pages, event invitation and survey emails.
- Create and manager webinars on Zoom.
- Measure and analyze campaign performance, effectively communicate outcomes to stakeholders, and assist in the development of performance dashboards.
- Collaborate with internal stakeholders and tech teams to understand project requirements and deliver high-quality campaign assets.
- Ensure all marketing communications comply with legal standards and privacy regulations.
All About You
The ideal candidate for this position should have:
- A bachelor/master’s degree in appropriate field, preferably MBA in marketing, business, communication or a related field.
- Over 3 years of experience in marketing technology and automation.
- Hands-on experience with Salesforce Marketing Cloud (SFMC), with a focus on Email Studio, Journey Builder and Automation Studio, and experience in Salesforce Sales Cloud.
- Experience in creating webinars in Zoom/On24.
- Experience in Cvent is a plus.
- Proficiency in HTML and CSS for building email templates.
- Knowledge of data privacy standards/guidelines i.e., GDPR, CAN-SPAM, CPPA etc.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
