Requisition ID: 95509
Job Category: Digital
Location: Medellin, Antioquia, Colombia
Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.
We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.
Looking to take the next step in your career? Hatch is currently seeking a highly motivated System Administrator to join the Digital group in Medellin.
As the successful candidate, you will:
Be a solution driven, customer focused individual with a passion for data/content/information management and team collaboration.
Support Hatch’s Inhouse written applications Engagement and Construction Management (EM/CM).
Support and monitor the environment in conjunction with the other System Administrator teams, e.g., Docshare, Packageshare 1.0, Azure Administrators and Data Hub Administrators. CM/EM will be used as the Platform for Hatch’s Package Management tools.
Monitor Zendesk tickets logged by the Functional team and business users.
Report any integration data issues into the Common Data environment (CDE) working with the Data Hub and Azure Administrators.
Perform day-to-day system administration and play an important role in technical software support and associated implementations.
Be a part of this global Administration Support team who have the responsibility for various Hatch Systems to ensure these Systems operate in a manner that supports Hatch projects and corporate environments.
Engage the team when required to solve technical issues with our digital project delivery approach.
Serve as a contact/liaison for functional users, project systems managers, Cloud Operations team and IT technical staff (Development team) for technical issues, and provide application-level expertise, augmenting the skills and the expertise available via the service desk.
Monitors data transfer to the CDE
Troubleshoot data issues, log bugs/issues in Azure DevOps and follow up with dev teams
You bring to the role:
Data processing and integration operations experience
A solid understanding of Azure and Azure Application services
Functional understanding of the CM and EM systems to make informative decisions
Excellent problem solving/analytical skills and knowledge of analytical tools
Excellent verbal, written communication, and ability to work well with others
The ability to work and conduct research independently
The ability to manage time efficiently and multi-tasks effectively
A System Administration diploma/certificate or Computer Science degree
The ability to think and work quickly to remedy system shutdowns or serious software problems
The ability to effectively interface with technical and nontechnical staff at all organizational levels
Advanced English proficiency (spoken and written)
Why join us?
- Work with great people to make a difference
- Collaborate on exciting projects to develop innovative solutions
- Top employer
What we offer you?
- Flexible work environment
- Long term career development
- Think globally, work locally
Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
