Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Analyst, Risk ManagementOverview:Mastercard has approximately $68B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates periodic engagement with senior management, Mastercard’s sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This provides great opportunities to learn and grow your career within Mastercard.
Role:
• Monitor 24x7 global customer exposures. Prevent any losses to the broader organization by adequately monitoring CEM volumes as per existing and new procedures.
• Accurately, adequately, and swiftly inform risk managers, Directors or VPs in case of urgencies (bankruptcies, insolvencies, negative news etc.).
• Follow the escalation matrix and procedures, as well as precedents identified.
• Follow up with account managers and customers on open settlement positions, coordinating to determine if they are genuine or a reconciliation issue.
• Participate in various process improvement initiatives and best practices sharing.
• Ad hoc analytics, interface with advanced data analysts to seek automation when requests become recurrent.
• Help prepare external and internal CRM-related reporting (SEC filing, audit committee, ad hoc reporting).
• Propose process enhancements and automation when possible.
All About You:
• Preferable graduate/postgraduate degree in business, economics, econometrics or equivalent.
• Experience in credit risk assessment and/or financial statements analysis (nice to have).
• Accuracy, self-drive, accountability and sense of urgency.
• Outstanding written and verbal English communication skills.
• Advanced Excel, Word, and PowerPoint user.
• Positive attitude, strong work-ethic, and good sense of humor.
• Availability to work in shifts.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.