Description
As a Travel Agent, you will be the first point of contact for club members seeking travel assistance. You’ll play a key role in delivering excellent customer service while booking and fulfilling travel needs.
Key Responsibilities
- Handle inbound calls from club members with travel-related questions.
- Assist members with booking flights, hotels, cruises, and more.
- Find the best available fares and handle objections to close bookings.
- Meet and exceed a weekly target of 20+ bookings.
- Support with changes, cancellations, and updating member information.
Skills, Knowledge & Expertise
- Proven experience in tour and cruise bookings.
- Excellent communication and customer service skills.
- Strong computer literacy and internet research abilities.
- Ability to multitask, stay organized, and work independently.
- Dependable and proactive with a positive attitude.
- Prior travel industry experience is required.
About Virtual Staffing Solutions
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.