Center Source is the first BPO firm specializing in Crypto payment support, offering top-tier customer service in cryptocurrency.
As a Customer Service associate, you will be able to solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through Chats, e-mails, and calls you will need to record all our customers interactions provide accurate, valid, and complete information by using the right methods. Your focus will be on delivering a positive customer experience and build customers trust during each interaction.
Role Overview:
Handle customer inquiries and complaints via calls, chat, and email. Ensure accurate, valid, and complete information to provide a positive customer experience and build trust.
Essential Requirements:
Proficient in English. (B2+ or Advanced)
Comfortable using computers.
Strong service orientation.
Why Join Center Source?
Competitive salary and performance bonuses.
Indefinite contract
40-hour work weeks with 2 days off; rotating shifts.
Diverse chat, email, and voice campaigns.
Employee Benefits:
Comprehensive training and development.
Supportive work environment.
Career growth opportunities.
Transportation
Free access to the vending machine (Snacks)
Partnerships with Royal Film, Smart Fit and The Bronx Gym.
Apply Now:
Advance your career in the cryptocurrency sector with Center Source. Apply today!