🟢 Are you in Colombia? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you!
We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Kharkiv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.
🟩 What's in it for you:
- Join a dynamic IT outsourcing company with 900+ global specialists
- Advance your English through daily interactions with contractors worldwide
- Grow your tech skills with tools like Google Workspace and Atlassian, as well as networks, servers, and diverse lab hardware
✅ Is that you?
- Expertise in troubleshooting hardware, systems, and applications
- Experience with macOS, Linux (Ubuntu), and Windows administration
- Proficiency in laptop configuration, OS reinstallation, and software setup
- Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
- Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
- Experience sourcing and managing IT equipment
- Ability to create and maintain project documentation
- Intermediate+ English level
- Strong communication and collaboration skills
Desirable:
- Familiarity with SaaS systems and cloud services
- Previous experience in support roles (system administration, helpdesk work, etc.)
🧩Key responsibilities and your contribution
- Administer macOS, Linux (Ubuntu), and Windows systems
- Troubleshoot and resolve hardware, system, and application issues
- Configure laptops, reinstall OS, and set up software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Create and maintain clear and organized documentation
- Source and manage IT equipment, handling incoming and outgoing shipments for contractors
- Support and maintain our lab environment and networks
- Write and troubleshoot basic scripts (Bash, PowerShell, Python)
🎾 What's working at Dev.Pro like?
Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background
🌐 We are 99.9% remote — you can work from anywhere in the world
🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time
✔️ 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
💵 We pay in U.S. dollars and cover all approved overtime
📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more:
📋How we work
💻 LinkedIn Page
📈 Our website
💻IG Page