Description:
Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
Our modern offices provide different amenities such as casual attire and free beverages. Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.
As a Logistics Coordinator you will be responsible for monitoring shipments and ensuring on-time delivery, while keeping all stakeholders informed and supporting the operations team in maintaining service excellence.
Some of your responsibilities are but are not limited to:
- Monitor shipments from pickup to delivery, ensuring timely execution and on-time arrivals.
- Maintain real-time updates in the TMS and internal trackers, accurately reflecting shipment milestones and status changes.
- Communicate with drivers, dispatchers, and carriers to confirm ETAs, resolve issues, and ensure smooth transportation flow.
- Provide shipment visibility and proactive updates to customers and account managers, keeping all stakeholders informed.
- Identify and escalate potential delays or service issues to prevent disruptions and maintain customer satisfaction.
- Verify proof of delivery (POD) and ensure all shipping documentation is complete, accurate, and properly recorded.
- Support after-hours or weekend operations when required to manage time-sensitive shipments.
- Collaborate with operations and customer service teams to uphold service standards and continuous process improvement.
Requirements:
What would help you succeed:
- Believe and love what you do.
- Attention to detail.
- Negotiation skills
- Time management.
Minimum requirements:
- Studies: Studies in International Business, Business Administration, Foreign Languages, Logistics or an administration-related Degree.
- Experience: At least one year of experience in Logistics or Freight Operations, preferably in Track and traceor customer service.
- Language: Advanced English skills. B2+ or higher is preferred.
Perks:
- Schedule: Monday to Friday, 8:00 am to 5:00 pm, following the US Calendar.
- Contract: Indefinite-term contract
- Places: Remote Colombia
- Salary: $3,500.000 cop
Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?