Job description
Bilingual Office Assistant for American Pet Care Company - Remote Position in Colombia
About Us: Sitter4paws is a fast-paced, pet-loving company providing in-home pet sitting and dog walking services across Los Angeles and Orange County. We pride ourselves on delivering high-quality, reliable, and compassionate care to thousands of pets and clients, and we’re looking for a sharp, organized, and responsive Office Assistant to help keep our operations running smoothly.
About the Role:
The Office Assistant plays a vital role in the daily flow of our business. You’ll be the first line of communication between our clients, sitters, and office team — ensuring messages are answered quickly, bookings are handled efficiently, and the daily schedule is monitored and supported. If you’re fluent in English, a fast typer, an expert multitasker, and passionate about working with both people and animals (behind the scenes), this may be a perfect fit!
Key Details:
Position: Part-time to start, with the goal of moving into full-time.
Salary: $900 USD/month (full-time equivalent; part-time salary adjusted accordingly).
Location: Remote From Home(Colombia only)
Hours: Must work on Pacific Time (PT) hours.
Training: Primarily during weekdays, daytime.
Post-training: Must have evening and weekend availability.
Business Hours: 7:00 AM – 8:00 PM PT.
Holiday Work: Must be available for major U.S. holidays (including Christmas and New Year's).
Requirements:
Fluent in spoken and written English
Prior pet care experience (pet-sitting, dog walking, veterinary work, etc.).
Quiet, professional home workspace (no background noise or interruptions).
Strong customer service, sales, and organizational skills.
Ability to handle high volume calls, emails, and chatbot inquiries quickly and professionally.
Must have reliable computer, internet access, and a quiet, distraction-free workspace
Additional Information:
This is a remote position, and all work will be done from home.
Interviews will be conducted via ZOOM.
We are only considering candidates who can start immediately.
If you love working with animals and have the required qualications, we’d love to hear from you!
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Application Question(s):
- How would you describe your language skills? IE: Basiс, Conversational, Fluent, or Proficient? Please explain in detail.
- Please provide the make year and model of your laptop or computer device used for work.
- This company is pet-sitting for dogs and cats. Do you have experience with animals?
- If you were a dog walker, how would you calm down a nervous dog to put him on his leash to go on a walk with you?
- Do you have any professional experience with animals?