We are seeking a talented individual to join our Consumer team at Marsh. This role will be based in Bogotá. This is a hybrid role that has a requirement of working at least three days a week in the office. The position involves supporting insurance operations, including quoting, issuing policies, processing renewals, analyzing policies, and providing excellent customer service to clients and internal teams.
We will count on you to:
- Quote, issue, and generate billing processes for insurance policies
- Analyze policies and process renewals efficiently
- Respond to client inquiries and support operational or technical requests from sales teams
- Update systems and manage written customer requests related to insurance procedures
- Support operations for Panama as needed
What you need to have:
- Technical or technological training, or a professional degree
- 1-2 years of experience in insurance (life, health, auto, general) or financial customer service (banks)
- Knowledge of insurance processes and customer service functions in insurance or financial services
- Intermediate Excel skills (or similar tools)
- Critical thinking and strong customer service orientation
What makes you stand out:
- Experience with insurance software or systems
- Fluency in English (preferred but not required)
- Knowledge of insurance terminology and operations
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
