Description:
Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As a logistics coordinator, some of your responsibilities are but are not limited to:
Customer Service & Relationship Management
Serve as the primary point of contact for customers, addressing inquiries, issues, and service requests in a timely and professional manner.
Ensure proactive communication with clients regarding shipments, delays, or changes.
Build and maintain strong, long-term customer relationships.
Pricing & Quoting
Assist in preparing competitive pricing and freight quotes for clients.
Analyze market trends and collaborate with carriers to optimize cost efficiency.
Ensure accuracy in quotes and contracts while maintaining profitability.
Team & Operations Management
Oversee daily activities of customer service representatives or support staff.
Train, mentor, and provide feedback to team members to improve performance.
Monitor workload distribution to ensure efficiency and quality service.
Collaborate with operations and sales teams to streamline communication and improve workflows.
Requirements:
What would help you succeed:
- Believe and love what you do.
- Sense of Urgency.
- Discipline.
- Responsible.
- Good customer service skills.
Minimum requirements:
- Studies: High school degree is a must.
- Experience: Proven experience in digital commerce. Proficiency in MS Office (Excel, Outlook, Word) and CRM systems. Strong written and verbal communication skills in English. Previous experience managing or supervising staff is a plus.
- Language: Good English skills. B2+ or higher is preferred.
Perks:
- Schedule: Monday to Friday 8:00am to 5:00pm. following US Calendar.
- Contract: Indefinite term contract.
- Location: Remote Colombia.
- Salary: $3.500.000 COP.
Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?
