Order Management & Billing Analyst I
Remote - Colombia
*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit www.anthology.com.
The Order Management & Billing Analyst is a staff-level operations position in the Order Management & Invoicing Operations team in Anthology’s Global Business Operations department. In this role, you will be responsible for processing and closing transactions in the sales systems and ensuring proper data flow to downstream financial systems to correctly generate invoicing, trigger commission accounting, record revenue, and initiate customer fulfillment and entitlements. You’ll support a specific market of the organization and will be responsible for maintaining market-specific knowledge.
Specific responsibilities will include:
- Processing new sales and renewal contracts from Salesforce to Peoplesoft Financials with a strong transaction focus
- Ensuring that financial and administrative controls are maintained by reviewing sales deals and checklists, ensuring that pricing, discounts, promotions, and proposals are handled in accordance with internal guidelines
- Monitoring transactions for consistent data flow across multiple sales and finance systems
- Originating sales order data in the sales and financial systems, ensuring setup, revenue plans, and billing plans are correctly reflected
- Handling complex transactions, especially related to complex customer contracts and accounting transactions
- Helping with and/or making decisions about contractual realignments and invoicing modifications, based on a sound working knowledge of revenue/business models and the Anthology product and services offerings as well as familiarity with the details of the global customer base
- Ensuring all new and renewal transactions are processed for accurate and timely billing
- Daily monitoring of automated billing processes and invoice delivery mechanisms and uploading invoices into third party delivery system
- Acting as authoritative source on existing customer and contract detail and its implication for follow-on sales. Ensuring customer queries are handled professionally, completely, accurately, and with the highest urgency
- Participating in regular data/contract conversions associated with acquisitions and special projects
The Candidate:
Required skills/qualifications:
- 0-2 years of professional experience
- Strong customer focus
- Ability to work with ambiguity in a collaborative, changing environment
- Demonstrated ability to multi-task, organize and prioritize to accomplish specific tasks
- Ability to meet tight deadlines- meeting monthly, quarterly, and annual goals
- Excellent oral and written communication skills to effectively partner with clients, customers, and fellow colleagues of all levels
- Intermediate experience using Excel
- Fluency in written and spoken English at CEF B2 level or above
Preferred skills/qualifications:
- Degree in Finance, Accounting (or related field) or commensurate experience
- Solid understanding of revenue recognition processes and requirements including external accounting principles, internal company practices, as well as an appreciation for risks involved
- Strong finance or operational background
- Salesforce or SalesLogix experience
- PeopleSoft Financials experience
- Experience with E-Rate program
- Advanced knowledge of Microsoft Office
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
