It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
This role is focused on driving the growth and execution of the Maritime Business strategy, ensuring alignment with the company’s overall objectives and policies. It involves leading and motivating the team to maintain profitable operations, while actively contributing to the Sales Department through strong client relationships and the pursuit of new business opportunities. The Supervisor will serve as the local leader, and will work in close coordination with corporate maritime teams, functional units, and other business areas, always operating within the company’s established guidelines and promoting a collaborative environment.
How you create impact
Support new business implementation and manage existing accounts.
Handle customer claims promptly with the team.
Build and maintain strong client relationships.
Share market trends and competitor insights with Sales and Trade Lane teams.
Ensure efficient maritime operations through standard processes.
Assist in developing reporting and business tools.
Monitor team performance and provide support as needed.
Collaborate with Sales to grow current clients and generate new business.
Provide product information when required.
What we would like you to bring
Extensive experience in maritime logistics.
Experience in customer care, providing client support.
Proven track record leading and motivating teams to achieve goals.
Fluent conversational English.
What's in it for you
Ready to take charge in Sea Logistics? We’re looking for a Customer Care Team Leader to lead a dynamic team, drive operational excellence, and grow business opportunities alongside Sales.
If you’re passionate about customer success, teamwork, and maritime operations, this is your chance to make an impact!
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
