About the RoleIn this role, you’ll be responsible for keeping shipments on track, building strong relationships with carriers, and ensuring our clients receive a best-in-class logistics experience. You’ll handle the day-to-day execution of shipments, be an escalation point and problem-solve shipment issues while also contributing to process improvements and long-term performance goals.
What you’ll do:
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.
Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.
What you’ll do:
- Manage shipment creation, scheduling, booking, tracking, and act as the point of escalation for urgent issues.
- Monitor on-time performance, identify risks, and conduct audits to ensure accurate load and rate data.
- Partner with internal teams and carrier partners to streamline workflows, resolve mis-sorts, and support ad hoc shipment needs.
- Track performance trends and provide insights that help leadership make proactive adjustments to improve service.
- Foster a collaborative, people-first environment by mentoring teammates and sharing best practices.
- Communicate clearly with clients, carriers, and cross-functional partners to ensure smooth and reliable execution.
- Will have 3+ years of experience in logistics, transportation, or supply chain operations
- Strong problem-solving skills with the ability to resolve issues under pressure (e.g., delays, breakdowns and truck delays)
- Excellent communication skills to effectively collaborate with carriers, clients, and internal teams
- High attention to detail with experience in auditing shipment or transportation rate data
- Comfortable using Transportation Management Systems (TMS) and communication tools such as Slack or Zendesk.
- Ability to adapt quickly in a fast-paced environment and manage shifting priorities
- A customer-first mindset with urgency in meeting client needs
- Data analysis skills to identify performance trends
- Familiarity with shipment tagging, automated disruption flagging, or carrier audit workflows
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.
Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.
Reportar empleo
