EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.
Our EXL Colombia Team is Hiring!
Do you have experience leading recruitment strategies in the BPO sector? Are you passionate about attracting and developing high-impact talent? Then this opportunity is for you!
At EXL, we are looking for a Senior BPO Recruitment Manager to join our team in Bogotá. This strategic role will be key in leading talent attraction initiatives, optimizing recruitment processes, and managing recruitment teams for both local and international operations.
✅ Responsibilities:
This role will focus on managing the BPO services recruitment team activities for: sourcing, interview scheduling, and other areas of recruitment admin coordination for open requisitions.
*** This is a Hybrid role, with onsite work 3 days per week at the EXL Bogota office ***
- Responsible for oversight of the recruiting teams intake and data entry for opening, updating, and maintaining SRF’s with job requirements in the Applicant Tracking System (ATS) and posting to job portals.
- Ensure proper and accurate data entry of the recruiting team into the ATS and HRIS for seamless Onboarding of selected candidates for hire.
- Ensure that yourself and your recruiting team are thoroughly screening job applicants via screening calls for candidacy fit for Hiring Managers to proceed with interviews
- Determines applicant requirements by studying job description and job qualifications and schedules intake calls with Hiring Managers to get any clarification needed
- Ensure that the team and yourself maintain accurate current candidate workflow status’ within the ATS
- Will perform other duties as assigned
- Requirements:
- Minimum 10 years of recruitment experience, with at least the last 3 years in a leadership role.
- Proven experience in high-volume hiring and recruitment for operational, administrative, and leadership roles in the BPO sector.
- Proficiency in recruitment technology tools (ATS, LinkedIn Recruiter, CRMs, etc.).
- Advanced English (spoken and written) – essential for interacting with global teams.
- Strong analytical skills to interpret recruitment metrics and make data-driven decisions.
- Ability to lead diverse teams, foster professional development, and manage multiple projects simultaneously.
- Strategic mindset, critical thinking, and excellent communication skills.
- What We Offer:
- A collaborative, innovative, and respectful organizational culture.
- Participation in global projects with real impact on talent strategy.
- Career growth opportunities within a rapidly expanding multinational company.
- Access to ongoing training and leadership development programs.
- Competitive compensation package: market-aligned salary, corporate benefits, medical insurance, and more.
- Hybrid work model (on-site and remote), with flexibility and a focus on results.
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.
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