PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
At adidas, we have a clear purpose: “Through sport, we have the power to change lives.” This guiding principle shapes how we operate as a company, how we collaborate with our partners, how we create our products, and how we connect with our consumers. Our values represent essential behaviors and mindsets, reflecting the “You Got This” attitude we strive to see in every team member.
This same purpose and mindset are at the heart of Global Business Services (GBS) the team that delivers consistent, end-to-end business solutions across adidas. By driving process excellence and operational efficiency, GBS enables our partners to focus on what matters most: creating impact.
Lead and enhance our HR Services operating model, systems, and service delivery to ensure a seamless and consistent employee experience across North America and Latin America markets. In this key leadership role, you will oversee the daily operations of the HR function, ensuring compliance, operational excellence, and alignment with organizational objectives. As a strategic partner to senior leadership, you will drive efficiency, implement best practices, and foster a high-performance culture. Your focus will be on delivering timely, customer-centric solutions while ensuring the highest execution of current HR operations.
KEY RESPONSIBILITIES:
- Drive the GBS HR roadmap for HR Services with focus on execution and striving towards operational excellence.
- Design and confirm the requirements and detailed solution proposals, deployment timelines and business case proposals for HR Services scope.
- Partner with HR Services peers on striving for global harmonization and standardization of HR Services in all aspects (e.g. processes, (org.)structures, people practices)
- Define, document, and prioritize HR business process requirements, system processes and work flows for HR Services based on input from Group/Market HR.
- Define and document required roles and responsibilities of HR Services.
- Defines and agree HR systems needs together with HR Rewards, Group/Brand/Market HR and Global Tech.
- Develop, implement and ensure that policies and guidelines of HR Services business processes and workflows are in place and used consistently within HR Services.
- Adhere to global policies and guidelines, as well as to global and local data protection and data privacy regulations.
- Define and document service level agreements for services provided by HR Services in collaboration with GBS HR.
- Fosters open communication & on-going 2-way operating rhythm with key Rewards & HR partners to understand their current and future needs and provide transparency about services and value proposition of HR Shared Services.
- Maintain sound business relationship between HR Rewards, Group/Brand/Market HR Ensure constant information flow from global to local rewards and vice versa and ensure aligned work on key topics.
- Participate actively in benchmarking exercises and networks with other experts in the area of HR Shared Services to ensure best practice knowledge.
KEY RELATIONSHIPS:
- HR Stakeholders: HR Business Partners, Rewards, and Talent
- Global Tech HR
- Finance (Controlling, Financial Shared Service Center, Group Taxes)
- Tax authorities
- External consultants and Vendors
LEADERSHIP CAPABILITIES FOR DIRECTORS:
EXCEL
LIVE YOUR PASSION FOR THE BRAND:
Promotes brand passion and visibility by acting as a brand ambassador. Engages diverse communities and encourages consumer-centric thinking within the team.
ACT LIKE IT
’
S YOUR OWN COMPANY:
Drives sustainable growth by aligning local actions with global strategy. Identifies opportunities for improvement and manages performance with a lasting growth mindset.
THINK BIGGER AND BEYOND:
Encourages innovation by embracing new ideas and technologies. Fosters psychological safety, supports risk-taking, and views failures as learning opportunities.EMPOWER
BUILD A DIVERSE TEAM & FOSTER INCLUSION:
Creates inclusive, supportive environments by role-modeling collaboration and building diverse teams. Ensures equitable opportunities aligned with individual needs.
ENGAGE AND INSPIRE:
Inspires and motivates through credible leadership and clear, engaging communication. Promotes health and psychological well-being across the team.
DEVELOP TALENT:
Drives continuous employee development by recognizing potential, ensuring fair access to growth opportunities, and fostering a strong feedback culture.ELEVATE
DELIVER RESULTS:
Translates strategy into measurable goals and empowers teams to act autonomously, ensuring timely and impactful decision-making.
PROMOTE ACCOUNTABILITY:
Aligns actions with company expectations, mediates conflicts constructively, and takes courageous decisions when necessary.
CONTINUE TO GROW YOURSELF:
Seeks feedback, promotes a culture of learning and knowledge sharing, and approaches growth with humility and curiosity.
EXPERIENCE, KNOWLEDGE, SKILLS AND EDUCATION / MINIMUM QUALIFICATIONS:
- Process improvement mindset, understanding of key HR operational processes
- Ability to breakdown complex initiatives into manageable action plans
- International mindset; experience as part of a geographically & culturally diverse team
- Excellent customer and stakeholder change management skills, including deep influencing skills
- Strong collaboration skills with the ability to create effective, deep and successful working relationships across all levels of the organization
- High level of affinity to and experience with Business computing solutions, ideally with Employee Central
- Excellent knowledge of MS-Office applications
- Cultural awareness & sensitivity: ability to flex style to suit differing cultural norms
- Bachelors Degree or equivalent work experience
- 10+ years’ experience in Human Resources with specialization in Operations
- 5+ years of leadership experience
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –
BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
JOB TITLE:
Director GBS HR Services Americas
BRAND:
LOCATION:
Bogota
TEAM:
People & Culture
STATE:
Dist
COUNTRY/REGION:
CO
CONTRACT TYPE:
Full time
NUMBER:
531823
DATE:
Aug 4, 2025
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